Privacy Policy

    Last updated: 7/26/2026

    1. Information We Collect

    1.1 Personal Information

    We collect information you provide directly to us, such as when you create an account, purchase a membership, or contact us. This may include:

    • Name, email address, and phone number
    • Payment information and billing address
    • Golf handicap and skill level information
    • Emergency contact information

    1.2 Usage Information

    We automatically collect information about your use of our facilities and services, including:

    • Facility access times and duration
    • Equipment usage data from TrackMan and PuttView systems
    • Performance analytics and golf swing data
    • Website usage data and cookies

    2. How We Use Your Information

    We use the information we collect to:

    • Provide and maintain our services
    • Process payments and manage memberships
    • Improve your golf performance through analytics
    • Communicate with you about services, updates, and promotions
    • Ensure facility security and safety
    • Comply with legal obligations

    3. Information Sharing

    3.1 We Do Not Sell Your Information

    We do not sell, trade, or otherwise transfer your personal information to third parties.

    3.2 Service Providers

    We may share information with trusted service providers who help us operate our business, such as:

    • Payment processors
    • Email service providers
    • Equipment manufacturers (TrackMan, PuttView) for technical support
    • Legal and professional advisors

    3.3 Legal Requirements

    We may disclose information if required by law or in response to valid legal requests.

    4. Data Security

    We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

    5. Data Retention

    We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Performance data may be retained to help track your improvement over time.

    6. Your Rights

    You have the right to:

    • Access and update your personal information
    • Request deletion of your data (subject to legal requirements)
    • Opt out of marketing communications
    • Request a copy of your data

    7. Cookies and Tracking

    Our website uses cookies to improve your experience and analyze usage. You can control cookie settings through your browser preferences.

    8. Children's Privacy

    Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

    9. Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

    10. Contact Us

    If you have questions about this privacy policy, please contact us at:

    Franklin Golf Lab

    3252 Aspen Grove Dr #9, Franklin, TN 37067

    Email: info@franklingolflab.com